5 courses

Business & Office Administration

Practical office skills taught in a simulated workplace. You work through real documents, ledgers, spreadsheets and customer scenarios rather than textbook exercises.

Apply for this area Fees: CAD 2,835 total

Courses in this area

Choose your business & admin course

All 5 courses run for 12 weeks and are delivered in-person training at our Nanaimo campus.

Bookkeeping & Payroll Essentials

Double-entry bookkeeping, GST/PST, payroll cycles and accounting software.

Record a full month of transactions and produce a trial balance
Reconcile a bank statement and resolve discrepancies
Process a payroll run with correct deductions
Use accounting software for day-to-day bookkeeping

Leads to roles like

Bookkeeping assistant
Accounts payable clerk
Payroll assistant

Course details Apply

Office Administration

Business documents, scheduling, records management and workplace software.

Produce professional business documents and correspondence
Build and maintain functional spreadsheets
Coordinate meetings and produce accurate minutes
Maintain an organised, compliant records system

Leads to roles like

Administrative assistant
Office coordinator
Receptionist

Course details Apply

Customer Service & Sales

Service standards, difficult conversations, retail systems and consultative selling.

Handle a difficult customer conversation to resolution
Run point-of-sale transactions accurately including returns
Apply a consultative sales approach end to end
Log and follow up customer interactions in a CRM

Leads to roles like

Customer service representative
Retail sales associate
Call centre agent

Course details Apply

Project Coordination Fundamentals

Scope, schedules, budgets, risk logs and stakeholder communication.

Build a work breakdown structure and project schedule
Maintain a risk and issue log through a project
Produce clear status reports for stakeholders
Coordinate a small team project to closeout

Leads to roles like

Project coordinator
Project administrator
Scheduling assistant

Course details Apply

Digital Marketing Essentials

Content, social media, search, email and measuring what actually works.

Plan and deliver a multi-channel campaign to a brief
Write and design platform-appropriate content
Set up basic tracking and read an analytics report
Present campaign results with clear recommendations

Leads to roles like

Marketing assistant
Social media coordinator
Content assistant

Course details Apply

Other subject areas

Explore something different

Construction & Building Trades5 courses Automotive & Heavy Mechanics4 courses Health & Community Care4 courses Hospitality, Culinary & Tourism5 courses

Applications are open for October 2026

Twelve weeks, in person, on the tools. Submit your application in about fifteen minutes — no documents to upload.

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12 weeks · In-person training · Study permit not required — attend on a visitor visa