Privacy policy

Career Technical Centre (“CTC”, “we”, “us”) is committed to protecting your personal information. This policy explains what we collect through www.careertechnicalcentre.com, why we collect it, how we store it, and the choices you have. We handle personal information in line with British Columbia's Personal Information Protection Act (PIPA).

What we collect

• Application information: your name, date of birth, nationality, passport number, email address, phone number, highest qualification, chosen subject area and course, intended intake and personal statement.
• Enquiry information: your name, email address, phone number, subject and message when you use our contact form. Enquiries are delivered to our admissions mailbox by email and are not stored in our application database.
• Technical information: standard web server logs including IP address, browser type and pages requested, used to keep the site secure and working.

We do not require any document uploads, and we do not ask for payment card details through this website.

Why we collect it

• To assess your application against our entry requirements and seat availability
• To issue your invitation letter and enrolment documentation
• To answer your enquiries and keep you informed about your application
• To meet our record-keeping obligations as a training provider

Your passport number is collected solely so that your invitation letter matches your travel document exactly. We do not share it with anyone other than you, unless required by law.

Where your information is stored

Application records are stored in Google Firestore, a cloud database service operated by Google Cloud. It is the only database we use, and it holds application records only. Depending on configuration, data may be processed in data centres outside Canada and is therefore subject to the laws of those jurisdictions. Access is restricted to authorised CTC admissions staff.

How long we keep it

• Unsuccessful applications: 12 months from the decision date
• Successful applications and enrolment records: 7 years, in line with training-provider record-keeping practice
• Website enquiries: retained in our admissions mailbox for 24 months

Sharing

We do not sell your personal information, and we do not share it for marketing purposes. We may share it with our email delivery provider in order to send you correspondence, with professional advisers where necessary, or where we are required to do so by law.

We do not send your information to Immigration, Refugees and Citizenship Canada on your behalf. If IRCC contacts us to verify an invitation letter we have issued, we will confirm its authenticity.

Your rights

You may ask us for a copy of the personal information we hold about you, ask us to correct anything that is inaccurate, or ask us to delete your information where we are not required to keep it. Email admissions@careertechnicalcentre.com and we will respond within 30 days.

Cookies

This website uses only the strictly necessary cookies required to operate it — for example, a secure session cookie for staff signing in to the admissions dashboard. We do not use advertising or third-party tracking cookies.

Security

Data is transmitted over HTTPS, staff access to the admissions dashboard is password-protected with time-limited sessions, and access to application records is limited to staff who need it.

Contact

Questions about this policy should be sent to admissions@careertechnicalcentre.com, or by post to 1270 Strathmore St. Nanaimo BC, Canada.