12 weeks
CAD 2,835
The taught program on its own
- 12 weeks of in-person workshop training
- CTC Certificate of Completion
- Under six months, so a visitor visa is sufficient
Admission, course and accommodation fees combined.
Apply for 12 weeksHealth & Community Care
Medical Office Administration
The front desk holds a clinic together. This workshop covers medical terminology, appointment systems, billing basics and the privacy obligations that come with handling health information.
- Duration
- 12 or 24 weeks
- Delivery
- In-person training
- Format
- Training and workshop style
- Study load
- 20 hours per week
- Class size
- 14 learners maximum
- Award
- CTC Certificate of Completion
- Visa route
- Visitor Visa
- Campus
- Nanaimo, British Columbia
What you will be able to do
By the end of the twelve weeks you will have demonstrated each of these practically, under supervision, in our workshops.
- Run a clinic appointment schedule and manage patient flow
- Use medical terminology accurately in written communication
- Handle health information in line with privacy law
- Produce professional clinic correspondence
Course structure
Twelve weeks, running Monday to Friday at 20 hours per week. Roughly seventy percent of contact time is practical work.
- 1Week 1–2 — The Canadian health system and clinic workflows
- 2Week 3–4 — Medical terminology, anatomy vocabulary and abbreviations
- 3Week 5–6 — Appointment scheduling, triage of requests and patient flow
- 4Week 7–8 — Electronic medical records and documentation standards
- 5Week 9–10 — Privacy, PIPA/PHIPA principles and consent
- 6Week 11–12 — Billing basics, correspondence and a simulated clinic week
Where it can lead
This is entry-level vocational training. It is designed to make you employable in supporting and assistant roles, and to give you a credible starting point for an apprenticeship or further certification.
Medical office assistantClinic receptionistHealth records clerkPatient services representative
Entry requirements
- Minimum age 18 at the start of the intake
- Secondary school certificate or equivalent work experience
- Conversational English (CLB 4 / IELTS 4.5 equivalent) — no test certificate required
- A valid passport with at least 6 months validity beyond the intake end date
No documents are required to apply. We may ask to see your passport and qualification certificates during enrolment, after your place is confirmed.
Choose how long you stay
This course is taught over twelve weeks. You can finish there, or continue into a twelve-week placement with a local company — working on real jobs alongside their staff — and leave with hands-on experience and an employer reference as well as your certificate.
24 weeks
CAD 3,485
The same training, plus 12 weeks inside a real company
- Everything in the 12-week route
- A further 12 weeks placed inside a host company
- Hands-on work on real jobs, supervised and assessed
- An employer reference alongside your certificate
- Still under six months in total, so a visitor visa still applies
Total includes the CAD 650 company placement fee.
Apply for 24 weeksHow to apply
The full process takes around ten weeks from application to arrival. Here are the first four steps.
- 1
Submit application
YouComplete the online application form with your personal details, qualification, and the subject area and course you would like to study. No documents need to be uploaded.
15 minutes
- 2
Application review
CTCThe CTC admissions team reviews your application against the entry requirements for your chosen course and confirms seat availability for your intended intake.
3–5 working days
- 3
Receive invitation letter
CTCSuccessful applicants receive an official invitation letter by email, confirming the course, intake dates, delivery mode and fees. This letter supports your visitor visa application.
Within 2 working days of a decision
- 4
Pay CAD 150 admission fee
YouPay the one-off admission fee to confirm your place. Your seat is held for the intake named on your invitation letter.
Within 14 days of the invitation letter
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Ready to start Medical Office Administration?
Twelve weeks, in person, on the tools. Submit your application in about fifteen minutes — no documents to upload.
12 weeks · In-person training · Study permit not required — attend on a visitor visa